The social network apologized for the problems that thousands of users had accessing their accounts
Thousands of Instagram users around the world reported having their accounts suspended or unable to access their accounts, so the company announced that it is working on a fix.
“We’ve noticed that some of you are having trouble accessing your Instagram account. We’re investigating and apologize for the inconvenience,” the company said on Twitter.
Downdetector.com, which tracks access issues with the platform worldwide, said the social networking service had been experiencing a lack of access since Monday morning.
The graph shows that more than 7,000 users reported that the service went down around 10:17 am. M. Eastern Time (14:17 GMT).
According to various media, a spokesman for Meta, which owns Instagram, said the company is aware that users have problems in different parts of the world.
“We are working to resolve the issue as quickly as possible and apologize for the inconvenience,” the spokesperson said in a statement.
Users took to Twitter to report the issue, asking the company why their accounts were deleted or disabled and demanding that they be restored.